Box Office FAQs
Q: How many seats are in the theatre?
A: Our intimate venue has 425 seats. All seats offer a full view of the stage. We have 294 seats downstairs in the orchestra and 131 seats upstairs in the balcony.
Q: How do I get to the theatre?
A: You can find directions here. We are a short distance from the Westhampton LIRR train station. Please visit LIRR website for schedules.
Q: Can I come in to see the inside of the theatre and seat locations?
A: We would be happy to show you our theatre during Box Office hours as long as there is not a scheduled event.
Q: What do I do if I have lost my tickets?
A: If you have misplaced your tickets please call the Box Office at 631.288.1500. We will issue you a replacement ticket voucher. You must show a photo id to pick up the voucher.
Q: What if I have purchased tickets but can no longer attend?
A: All sales are final. We do not offer refunds or exchanges. If it is a sold out performance and you would like to donate your tickets back to the theatre, we will issue you a tax credit letter stating you made a donation for the face value of the tickets if we are able to resell them.
Q: We will still be admitted if we arrive after the show has begun?
A: Yes. However, late seating is at the discretion of our House Manger. For your enjoyment and that of your fellow patrons please plan on arriving on time.
Q: Can we take photographs or make audio recordings?
A: No video or recording equipment is allowed. Any person found in possession of such equipment will be excluded from the venue and all film and tape will be confiscated.
Q: Can you pass a note or gift on to a performer?
A: No, we can not accept anything on behalf of a performer.
Q: Does the theatre serve food and beverages?
A: Our Bar and Lounge opens 45 minutes prior to show time. We serve water, soft drinks, beer and wine. No beverages or food are permitted in the auditorium at any time.
Q: What time do the doors open?
A: The auditorium will open 30 minutes prior to show time for seating. The Bar and Lounge area are open 45 minutes prior to most performances.
Q: Is there a dress code?
A: The theatre does not enforce a dress code.
Q: How can I volunteer?
A: Contact Cheryl Wheeler at CherylW@whbpac.org or 631.288.2350, ext. 102 for information on volunteering. You can also complete our Volunteer Application here.
Q: When is the Gallery Lounge open?
A: We would be pleased to show into our Gallery Lounge during Box Office hours.
Q: How do you determine ticket prices?
A: Ticket sales cover only 50% of WHBPAC operating costs and vary according to artist fees. We must raise over 1 Million dollars each year to keep the theatre running. We count on patrons such as yourself to support WHBPAC. Please click here for additional information on donating.
Q: Who can I talk to about booking a group at the theatre?
A: The theatre is available to rent for public performances as well as private events. Contact Frank Russell at FrankR@whbpac.org or 631.288.2350, ext. 109.
Q: What are the stones out front?
A: The stones in front of the theatre are part of our "Walk of Fame". Each personalized "Walk of Fame" Stone cost $1,000 and is tax deductible! Click here for more information.
